{"id":1193,"date":"2023-06-26T13:22:22","date_gmt":"2023-06-26T17:22:22","guid":{"rendered":"https:\/\/zero-c-climat.com\/frequently-asked-questions\/"},"modified":"2023-10-14T13:16:11","modified_gmt":"2023-10-14T17:16:11","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/zero-c-climat.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-c9115f92 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\"><div class=\"tod-faq-index\">\n    <div class=\"tod-accordions\">\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>Why choose Z\u00e9ro-C-Climat for your residential needs?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <p><span style=\"font-weight: 400;\">Our passion for the field since 1969, our technological expertise, our international experience, the quality of our customer service, our ingenuity, and our creativity are the foundation of all our achievements and successes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Z\u00e9ro-C is a Quebec-based company that operates within North America and Europe. This national and international presence feeds our expertise, making it all the more solid and effective. We&#8217;re ready to find the perfect solution for your projects and needs.<\/span><\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>Why should you choose Trane and what warranty do their products offer?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <p><span style=\"font-weight: 400;\">We are very proud to offer the Trane product range. Since 1913, their products have been known for their high energy efficiency and outstanding reliability. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The heart of an air-conditioning or heat pump unit is its compressor. Trane products are solid and reliable. Trane has developed the <\/span><b>Climatuff\u00ae<\/b><span style=\"font-weight: 400;\">compressor with technology that makes their products even more resistant. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Energy efficiency reduces power consumption and therefore reduces costs. One of the reasons why Trane products are so efficient is their <\/span><b>Spine-Fin\u00ae technology<\/b><span style=\"font-weight: 400;\">. The outdoor coil is uniquely designed in aluminum to increase heat transfer and reduce the risk of leakage, which allows for significant cost savings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trane offers a limited warranty of up to 12 years, guaranteeing the reliability and robustness of their products. Please refer to the product list for warranty details.<\/span><\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>How do I calculate the number of BTUs needed to heat and cool my home?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <span style=\"font-weight: 400;\">As a general rule, to calculate the BTUs required to heat and cool the area of your residence, you multiply the total area to be heated or cooled by 40. <\/span>\n\n<span style=\"font-weight: 400;\">However, several factors can influence the calculation either upwards or downwards, including the age of the house, its insulation, its overall condition, etc. As several variables need to be taken into consideration, it is preferable to seek advice from an expert and ensure optimal comfort. Ask one of our experts for help.<\/span>                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>Is it better to install a more powerful heat pump?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <span style=\"font-weight: 400;\">This is not advisable. It&#8217;s very important to assess the number of BTUs required and choose the right system accordingly. If an excessively powerful unit is installed, you risk facing humidity issues, discomfort, and increased electricity consumption due to more frequent starts and stops of the system.<\/span>                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>What does SEER mean, and what&#8217;s the difference between 16 SEER and 21 SEER?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <span style=\"font-weight: 400;\">SEER means<\/span> <b>:<\/b> <b>S<\/b><span style=\"font-weight: 400;\">easonal<\/span> <b>E<\/b><span style=\"font-weight: 400;\">nergy<\/span> <b>E<\/b><span style=\"font-weight: 400;\">fficiency<\/span> <b>R<\/b><span style=\"font-weight: 400;\">atio.<\/span> <b>SEER<\/b> <span style=\"font-weight: 400;\">is used to qualify the energy efficiency of the unit; the higher the Seasonal Energy Efficiency Ratio (SEER), the less energy the heat pump consumes.<\/span>                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>What subsidies are available?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <p><span style=\"font-weight: 400;\">Depending on the model and type of installation, subsidies can range from $350.00 to over $6,000.00. Government subsidies change quickly. <a href=\"https:\/\/zero-c-climat.com\/en\/contact-us\/\">Contact us<\/a> to speak to an advisor who can meet your needs.<\/span><\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>What is the operational life of a heat pump?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <span style=\"font-weight: 400;\">Various factors influence the lifespan of your heat pump: maintenance, brand, type of heating system, etc. However, a good product that is properly installed and maintained can generally last up to 20 years.<\/span>                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>Do heat pumps require maintenance?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <p><span style=\"font-weight: 400;\">Yes, like any other mechanical equipment, maintenance is required. it is important to ensure the heat pump is not obstructed by snow, ice, pollen, leaves, insects or dust. The furnace&#8217;s air filter should be replaced periodically (every 3 to 6 months), and check the condition and flow of the drainage pan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What&#8217;s more, cleaning every two years will extend your appliance&#8217;s lifespan. Don&#8217;t hesitate to contact us for any of your maintenance needs!<\/span><\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>Can I power my heating and cooling systems with solar panels?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <p><span style=\"font-weight: 400;\">The installation of voltaic panels captures solar energy, which is stored in a battery and transformed into electricity when connected to the grid. The electricity produced is regulated to ensure stability and redistributed to your heating and air-conditioning appliances to power them. This process offers a renewable and economical source of energy. To find out about subsidies for using greener sources of energy, <a href=\"https:\/\/zero-c-climat.com\/en\/expertise\/energy-efficiency\/\">visit this page<\/a>.<\/span><\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>Can I have solar heating even if my house is in an urban area?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <span style=\"font-weight: 400;\">Yes, this is entirely possible. There are several solutions to suit your type of property, its location and the degree of autonomy you want. Talk to our experts to find the right solution for your heating and cooling needs.<\/span>                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>What is hydronic heating?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <span style=\"font-weight: 400;\">Hydronic heating uses a liquid to transport heat. Heat can come from a variety of sources, such as electricity, natural gas or other sources. It is generally transported by water or glycol to various rooms in the house. This technology is often applied through flooring (radiant floors). Like the cast-iron radiators that were used not so long ago, hydronic heating provides comfortable warmth, because it offers a radiant heat that doesn&#8217;t heat up the air or dry it out.<\/span>                <\/div>\n            <\/div>\n                    <div class=\"tod-accordion faq closed\">\n                <div class=\"accordion-title\">\n                    <h3>How does dual energy work?<\/h3>\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--! Font Awesome Pro 6.3.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M199 401c9.4 9.4 24.6 9.4 33.9 0L425 209c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-175 175L41 175c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9L199 401z\"\/><\/svg>\n                <\/div>\n                <div class=\"accordion-content\" style=\"display:none;\">\n                    <span style=\"font-weight: 400;\">Dual energy systems use two energy sources to heat or cool your home, such as electricity and natural gas or propane. Depending on increased demand and climatic conditions, the system uses one energy source or the other to offer the best energy management for optimal comfort at lower cost. Dual energy makes better use of resources and your budget! The switch to dual energy is part of our governments&#8217; energy transition plans and is subsidized. Find out more here.<\/span>                <\/div>\n            <\/div>\n            <\/div>\n<\/div><\/div>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1193","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions | Z\u00e9ro-C-Climat<\/title>\n<meta name=\"description\" content=\"Find answers to your questions about heating, air conditioning and air quality. 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